FAQs

First, I'll want to speak with you about your current job situation, and I'll determine what additional information I'll need from you. I'll then ask you to email me a copy of your current resume. Once I receive these documents, I'll email you a quote and ask you to contact me to set up an appointment to meet in-person or via phone, whichever you prefer. I ask that all fees must be paid in full via check, Venmo, or PayPal before I begin working on your documents.

I also ask that you fill out the resume intake form called Resume Builder found on the website to collect any missing or additional information not given to me initially. In addition, I ask that you send me 2-3 job descriptions of positions you are interested in applying to, so I can get a better idea about your next career move. Once all of these three requests are met, I will begin to create a high-impact resume directed toward your current career goal. The resume will include the appropriate keywords and accomplishments for your specific career field as well, but I will count on you as the “field expert” throughout the project.

Before our 1st official in-person meeting or phone discussion, I'll email you the documents edited in draft format, at least 90% completed. At that meeting, we'll discuss any further information or edits you'd like to add to the document. I'll then continue finalizing everything on my own and will email you the finished product for your approval. Once we have agreed that there are no other changes to be made, I'll send you a completed resume for you to utilize in your job search.

We can meet in person or via phone, whichever is more convenient for you. If in-person, I meet my clients at the Livingston Library or Starbucks. I will be available by phone after we have worked on the resume together to discuss and complete the final document.

No problem. If you don't have a resume, I can collect all the pertinent information by phone and an intake sheet that you'll fill out to create the final resume. It is your responsibility to provide any and all additional missing information you think will be of use during this process.

Many clients have come to me with 2-4 page resumes. Typically a resume should be no more than two pages, but we can work together to edit the document down to size.

I am a sole practitioner, so you will be working directly with me.

The process typically takes one week, depending on the client's schedule. I can create a resume in 48 hours, but there is an increase in the fee for that. The 1st proof will be emailed in 7 business days. Comments are requested from you within 7 days from receipt of the documents. All projects must be complete within 30 days of our meeting. Any change requests after 30 days will cost an additional fee. Once you are sent the final copy, and we agree it is complete, any typos, errors, or omissions are the client's sole responsibility.

Yes, please review documents closely and send any revisions via email. Comments are requested on the document 7 days before our in scheduled meeting. There are no fees for additional “proofing” corrections before project completion.

Final resumes and cover letters will be emailed to you in MS Word format or PDF at the client's request.

LinkedIn Profiles are completed on your LinkedIn page provided you give me your username and password to fill in the information. I will not publish the profile until you give me final approval on the page. The fee for a LinkedIn profile must be paid in advance for me to get started. Note: I also offer LinkedIn training and profile editing/updating of a previously developed profile.

You can pay me by check, Venmo, or PayPal found on my Rates and Services Page. I request that all fees are paid in full before I begin working on your resume. If payment is sent by check, please mail to Career Connections, PO Box 2315, Livingston, NJ 07039. If by PayPal, there will be an additional convenience charge to you of 3%. Your payment indicates full authorization to proceed with work and an understanding that fees for services are not refundable once work begins on the project. PAYMENT IS DUE IN FULL PRIOR TO ANY PROJECT.

If you need to reschedule or cancel an appointment, I appreciate the courtesy of 24 hours notice. If you cancel prior to our scheduled in-person or phone consultation, funds can be applied to a rescheduled appointment or refunded minus a non-refundable $75 fee to cover work in process and preparation time.